Monticello, historic plantation and home of Thomas Jefferson, the author of the Declaration of Independence, is seeking full time guides and guest services specialists. Guides will give tours of the site that focus on the fundamental themes of innovation, freedom, self-governance, slavery, and its legacies. Monticello guides are committed to working as a part of a team to ensure an excellent guest experience. Candidates should be eager to engage with a broad variety of perspectives about the past.

The guest services specialist role ensures that guests of Monticello feel welcome, supported, and informed. Duties include assisting with timed ticketing, security processes, and line management. Further duties include informing guests about current programs, exhibitions, and special events; ensuring effective modeling and messaging of COVID precautions; and providing services as necessary to accommodate groups and person with disabilities.

Successful candidates should have an approachable, friendly demeanor, with a commitment to and experience delivering exemplary customer service and be comfortable working outdoors in all weather conditions. Strong verbal communication skills, ability to adapt to changing environments, and an interest in the history of Monticello are essential. Candidates should be computer proficient and have a willingness to learn new technology. Standing for extended periods and some walking required. Some lifting of items up to 40 lbs. is necessary. Availability to work weekends, evenings, and some holidays is required. B.A. degree with a major in a relevant field preferred but equivalent work experience will be considered.

This is a full-time, benefit-eligible position. Application deadline: January 7th. New Hire Training will begin February 22nd.
The Thomas Jefferson Foundation is an Equal Opportunity Employer. Diverse candidates encouraged to apply.

Please apply online at: https://monticello.applicantpro.com/jobs/

Application deadline: January 7, 2022

Date posted: December 9, 2021